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Many organisations need to switch to use TLS1.2. If you are one of these, follow these steps to enable TLS1.2 connections between the Door Tablet server and your scheduling system.

You must be running the Door Tablet server version 9.0.1FP10 or up. You can find the version code at the bottom of your Door Tablet Web UI screens.

Follow these steps:

  1. Find the notes.ini file of the Door Tablet server. It will be in the install directory
  2. Add a line that tells the server about the location of an options file. For example: JavaUserOptionsFile=jvmOptions.txt
  3. Create the text file you listed above in the same folder as the notes.ini file
  4. Add the following text in the jvmOptions.txt file: https.protocols=TLSv1.2
  5. Restart the Door Tablet server and test it

Note: you can put the jvmOptions.txt file anywhere on the server.

The Door Tablet server should now connect using TLS1.2

Right-Click on the link below to download the file:

Note: If you performed the above yet your are still unable to connect check that the file you create is correctly named. Common error: the file is named as jvmOptions.txt.txt