Click on images to see them in full screen

Migrate to Firmware 2.x

Upgrading your Door Tablet device to run Version 2.X is a simple process.

Updating to Firmware 2.x
To update the devices you will need the following:

  1. A USB drive (ensure that your device is formatted to FAT32)
  2. Remote configuration tool (from downloads)
  3. Latest Door Tablet App (from downloads)

Basic Steps
  1. Upgrade your existing devices to Firmware 1.1 (see Database 'Door Tablet HELP', View 'Help Documents', Document 'Firmware Update')
  2. Prepare your USB device with Firmware 2.0
  3. Implement the update to Firmware 2.0
  4. Re-install the Door Tablet App
  5. Configure the upgraded devices

We would also recommend setting up a hardware profile alongside installing the files needed to set up the upgrade on a large number of tablets. Be aware that the upgrade will cause your machine to lose both the content launcher link and the URL needed for remote APP upgrade (this can be reset easily).

Before you upgrade to firmware 2.0 be aware that we cannot upgrade straight from Version 1.0. You will first need to upgrade to version 1.1 and then 2.0. Although this sounds complicated it is an easy to follow process as shown below:

To start the update:
1. Download the firmware file from the downloads page accessible from your dashboard

2. The zip file contains an image file. Unzip it (the file is password protected - contact us to obtain it)
3. Take the image file and save it to the USB. As shown below:

Install the USB into the Device, and go to settings and go to the firmware update option. At the bottom you should see a button that alerts you to upgrade to Version 7.1.1 (don't worry this is version 2.0, we are upgrading the android operating system on the device at the same time):

Click that and your device should restart. Be aware this might take some time to upgrade. Once completed your device settings should show the Firmware information as below:

Hardware profile for firmware 2.0:
Be aware that when you upgrade the AIO to firmware 2.0 the Door Tablet application must be reinstalled. Users with an enterprise server can create a hardware profile for a quick process ( as shown here Database 'Door Tablet HELP', View 'Help Documents', Document 'Network Deployment'), However non-enterprise server users will need to do the following:

1. Click on settings > Remote App Update and enter the following:
2. Click set, the screen will show the progress of the Application Download

Once completed Door Tablet will be reinstalled onto the device.

Upgrading to firmware 2.0 for hardened AIO users:
If you are upgrading to firmware 2.0 on a hardened AIO Device you will be challenged for a Pass Code after installation. Contact support to receive the code.