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Door Tablet with HiD

From version 8.4.18 Door Tablet fully supports HiD, and similar, cards.

What is the difference between standard NFC and HiD

  1. The hardware is different. For HiD use Door Tablet AIO-h and Door Tablet CIR-h. The Door Tablet App identifies your device and displays its type. See images below
  2. Additional set-up is required for these devices. Some of the set-up has to be made physically on the device and cannot be pushed from Door Tablet Tracking in Door Tablet Enterprise
  3. User experience is slightly different as HiD code input is performed using keyboard emulation.

What kind of hardware have I got
For both Door Tablet AIOs and Door Tablet CIRs the app checks for the hardware type and displays it like so:

An NFC only device shows like so:


Configuration
To roll-out your new HiD devices you will need to configure the device and check cards you use. In the device, go to: Settings/Advanced Settings/More...
Your will see this:


Now set the radio type that works with your cards. Your cards may allow for multiple frequencies, pick one. For example, if you are at WeWork use the 125kHz frequency.


Set Door Tablet code length
By default the Door Tablet App will expect your code to be 10 characters long. If your cards generate a different length you will need to change the settings in the Door Tablet System Profile. To find the code length we provide a simple tool. Once you completed the test you can then amend the system profile to suit. To access the tool, run the Door Tablet app and reach the rooms/desks list:

A pop will show...


To perform repeat tests touch the card symbol or the field that shows the code:

And when the set up is wrong:


To change the code length in Door Tablet open the system profile and change it as follows:

If you make a change you will need to exit the meeting spaces list app and login to the server again.

Using your HiD cards in the App
Door Tablet allows you to use RFID cards in a range of use cases. When using HiD the user experience is slightly different but all existing functionality available for NFC cards is available for HiD cards, too. For dialogue boxes that have input fields the literally no difference. Just touch one of the input fields and present your card.

Using the Self Registration dialogue:


Presenting a pre-registered card results in the following:


Using dialogues that have no input fields
When using such dialogues, we have added an input field for the purpose of obtaining your card code. In most cases this field will be given focus but if focus is lost, you can regain fucus easily. For example, when reserving a room, the pop appears showing the numeric keyboard, and ready for your card.


When you click on other buttons, to change duration or attendees, the focus is away from the card input filed.

You may scan the card more than once on most dialogues. Login dialogues will attempt login right away with the first scan.

Big dialogue boxes
Sometimes dialogue box are big and the OK button the submit the dialogue is obstructed by the keyboard. For example, the assistance request: